Sector
Help Desk

Gender
Female

Date of Birth
04-03-1988

Visa Type
Husband / Father Visa

Visa Expiry Date
18-10-2020

Sponsor Visa Expiry Date
31-08-2022

Experience
9

Skills
Communication skills, Ms Office.

Work Experience
DETAILED RESPONSIBLITY PROPERTY LISTING EXPERIENCE: §  Strong phone and verbal communication, active listening, outbound & inbound calls §  Knowledge of price and values in the current housing market. §  Answerable to queries of owner/clients regarding the property. §  Understanding customer preferences and providing suitable properties §  Coordination with the owner to rent & sell properties §  Making of offer letter and contract of the property to rent or sale. §  Marketing Research & advertisement of properties on web §  Intermediary in negotiations, starting & ending the lease between landlord/tenants & arrange appointments. §  Maintain lists of properties, their locations & descriptions §  Maintains call center database by entering information §  Fulfils request by clarifying and desired information, completing transactions, forwarding requests. §  Approve Renewals based on landlord approval, send renewal notification to the tenants. HR EXPERIENCE: §  Preparation & data entry of documents related to HR control procedure, technical documents, records, and employee personal information §  Contacting qualified candidates, arranges interview §  Distribution of documents to the appropriate staff, subcontractors, tired parties & suppliers as applicable §  Oversee the file room & document scanning. §  Ensuring confidentiality §  Records employee data, compensation, benefits, tracking vacation, sick and personal leaves §  Manages enrolment process of employees in health, pension, and benefits plans & file maintenance §  Monitors employee attendance, prepares reports & feedback. §  Deals and responds to day to day employee enquiries §  Handling with health insurance – DAMAN – providing new cards to the joiners, cancellation, updating the DAMAN renewal process §  Handling the Abu Dhabi Pension & Omani Pension System §  Handling Department of Finance (DOF) and Oracle– enrolling new employees into the system, payroll, bank details. Position, grades & personal information §  Handling contracts, offer letter, confirmation letter §  Responsible for ER – following up with Visa, passport process, handling telephone enquiries, preparing new forms §  Responsible for Recruitment – Sourcing candidate from various online channels, updating Job ads and conducting background checks, design and updating job descriptions, craft recruiting emails  to attract passive candidate, screen incoming resume and application forms, interview candidate ( Via Phone, Video & In-Person), prepare & distribute assignment & numerical, language & logical reasoning test, advertise job openings on companies careers page. Social media, job boards & internally, provide shortlists of qualified candidates to hiring managers, sending job offer through email and answering queries about compensation and benefits, Collaborate with managers to identify future hiring needs & act as a consultant to new hires and help them onboard.   RECEPTIONIST EXPERIENCE: §  Handling calls, taking messages, or forwarding calls, welcoming & attending visitors §  Reserves room for conferences and training §  Processing the documents/obtaining the approvals   CREDIT CARD ACQUIRER: §  Section/Account dept follow up with customers. Merchant settlement/ duplicate transactions §  Encoder at Account Sections   RETAIL OPERATION CENTER: §  Foreign currency positions §  Correspondent details §  Vostro transactions Dirham Payments §  Assisting the corporate clients in recruitment process